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Terms & Conditions

Customer Care

As Factovision Pvt Ltd, we are committed to providing the best possible customer service experience to our valued customers. If you have any questions, concerns, or issues with your order or our website, please do not hesitate to contact us.

You can reach our customer service team by calling our toll-free number 1800-572-8530 during business hours. Our representatives are available to assist you with any questions you may have and help resolve any issues.

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You can also email us at support@factovision.com and we will respond to your inquiry as soon as possible. Please include your name, order number (if applicable), and a detailed description of your issue so that we can better assist you.

At Factovision, we value our customers and strive to provide the highest level of customer service possible. We appreciate your business and look forward to hearing from you.

Privacy & Safety

  1. Introduction: At Factovision, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect the personal information we collect from our customers.

  2. Information We Collect: We may collect personal information such as name, email address, phone number, shipping address, and payment information when you place an order on our website. We may also collect information such as your IP address, browser type, and device information to help us improve our website and provide better customer service.

  3. Use of Information: We use the personal information we collect to fulfill orders, communicate with customers about their orders, and provide customer support. We may also use the information to personalize the shopping experience and send promotional emails or newsletters with customer consent. We will never sell or share your personal information with any third parties for their own marketing purposes.

  4. Data Security: We take reasonable measures to protect the personal information we collect from unauthorized access, use, and disclosure. We use industry-standard encryption technologies to protect sensitive data such as credit card information during transmission and storage.

  5. Third-Party Services: We may use third-party services such as payment processors or shipping carriers to fulfill orders and deliver products. These third-party services may collect and use your personal information according to their own privacy policies. We encourage you to review their privacy policies before using their services.

  6. Cookies: We use cookies to enhance the shopping experience and collect information about website usage to improve our website and marketing efforts. Customers can choose to disable cookies in their web browser settings, although this may affect the functionality of our website.

  7. Children's Privacy: Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

  8. Changes to this Policy: We may update this privacy policy from time to time. Any changes will be posted on our website and become effective immediately.

Wholesale Inquiries

Bulk Orders:

If you are interested in placing a bulk order, please contact us at [insert email address or phone number here]. Our dedicated team will work with you to understand your specific needs and provide a customized solution. We offer competitive pricing and fast turnaround times for bulk orders. Please note that minimum order quantities may apply.

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Distributorship:

If you are interested in becoming a distributor for Factovision products, please contact us at [insert email address or phone number here]. Our team will evaluate your application and get in touch with you regarding the next steps. As a distributor, you will have access to our full range of products and dedicated support to help you grow your business.

Payment Methods

Payment Methods

- Credit / Debit Cards
- UPI/Wallet

- Razor pay

- Net banking

- NEFT/RTGS/IMPS

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